Product Information Specialist

Position: PRODUCT INFORMATION SPECIALIST
Location: Tonopah

Safety is a condition of employment. All managers, supervisors and workers must perform all of their duties in compliance with Hickman’s Family Farm’s Company Safety Rules and using all chemicals as directed by the Safety Data Sheet.

Job Summary:

The Product Information Specialist is responsible for the accuracy, integrity, and compliance of all product data across the organization. This role owns product labeling, specifications, and item setup, ensuring alignment with federal, state, and customer requirements. The position works cross-functionally with operations, QA, purchasing, and sales to maintain consistent, audit-ready product information across all systems and production sites.

Duties/Responsibilities:

Maintain working knowledge of all federal, state, and local regulations related to product labeling (FSMA, FDA, USDA, etc.)Own and manage product labeling across all production facilities, ensuring accuracy and compliance

Maintain a centralized, up-to-date ledger of all labels used across sites

Create, update, and maintain product specification documents (ingredients, allergens, nutritionals, pack details, etc.)Create and maintain item records in Microsoft Dynamics NAV, ensuring data accuracy and completeness

Manage and maintain product data within GDSN (via Syndigo), ensuring synchronization with trading partners

Develop and maintain Bills of Materials (BOMs) to reflect accurate product structures

Ensure data consistency across systems (ERP, labeling software, GDSN, spec sheets)
Support label design and updates using Code Soft, Label View, or similar tools

Audit and validate product and label data to ensure accuracy across all systems and facilities

Collaborate with QA, production, purchasing, and sales teams to gather and validate product information

Maintain version control and change management processes for all product and label updates

Ensure all product data and documentation is organized, accurate, and audit-ready

Required Skills/Abilities:

Strong understanding of GS1 standards (GTINs, barcoding, product hierarchy, case/pallet configurations)
Experience maintaining product data in GDSN platforms (Syndigo preferred)
Familiarity with food labeling regulations (FSMA, FDA, USDA)

Experience with Microsoft Dynamics NAV or similar ERP systems

Working knowledge of label design software (Code Soft, Label View, or equivalent)
Strong proficiency in Microsoft Excel, including formulas and data management

Experience creating and maintaining product specifications and BOMsUnderstanding of food production environments, including traceability and lot control

Strong attention to detail with the ability to identify and resolve discrepancies

Ability to manage multiple priorities and maintain high data accuracy

Experience working with cross-functional teams in a production or manufacturing environment

Strong written and verbal communication skills

Nice-to-Have:

Experience in egg, protein, or perishable food manufacturing

Familiarity with customer/retailer data requirements (e.g., Walmart, Kroger)
Exposure to EDI or downstream product data flows

Experience supporting new product launches or item lifecycle management

Education/

Experience:

High school diploma or GED required

Associate’s or Bachelor’s degree in a related field (e.g., Food Science, Engineering, or Quality Control) is preferred.

Previous experience in quality control, manufacturing, or food production is preferred. Familiarity with quality control systems and techniques is highly beneficial.

Certification in quality control (e.g., Six Sigma, HACCP) is a plus.

Physical Requirements:

Ability to sit, stand, and walk for extended periods of time during inspections and report preparation.

Ability to lift up to 50 pounds, particularly when handling product samples or materials.

Ability to use standard quality control tools, including measuring instruments, testing equipment, and computers.

Ability to walk around the production floor and plant area to monitor processes and inspect products.

Ability to work in varying temperatures and conditions that may be present on the production floor.

Ability to focus on and identify small details when conducting inspections and examinations of products.
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