Casino Beverage Server

Job Description

Responsible for providing fast, friendly and excellent service beverage service to Caesars Entertainment guests.

• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests.
• Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.
• Maintains clean and stocked workstation.
• Handles money according to procedure.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines (CARE).
• Checks for ’s according to Caesars policy.
• Serves as an ambassador of goodwill and a public relations person for our customers.
• Promotes casino events and programs.
• Works closely with Total Rewards Center to promote new card sign up programs.
• Works well with all Team Members within the Beverage Department—as well as all other departments.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.

• High School Diploma or equivalent preferred
• Cocktail or Waitperson experience preferred
• Fluent and literate in English
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Know or is able to learn tray service, cocktail ingredients
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be 21 years of age.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to lift and carry up to 20 lbs. for extended periods of time
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails
• Must be able to stand and walk for up to four hours wearing one inch (minimum height) heels.
• Able to work at a fast pace in often crowded/noisy environment
• Able to tolerate second-hand smoke, noise, bright lights