Food Server; Union

At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As the Food Server, you play a key role in creating a fun and engaging tavern experience by delivering exceptional service and personalized food and beverage recommendations. You are responsible for presenting menus, taking accurate orders, and ensuring each guest enjoys a warm, memorable visit. Your expertise in menu knowledge, drink pairings, and hospitality helps drive guest satisfaction and supports overall team success.

Job Description:

Essential Functions and Responsibilities Provide timely and courteous guest service consistent with the company's guest service culture

Enthusiastically demonstrate knowledge of beer, spirits, and wines

Present menus, utilize suggestive selling techniques, and answer guest questions regarding food and beverage options

Accurately take beverage and food orders and input into POS system using Universal Seating guidelines

Handle payment transactions and ensure correct change or receipt is provided; obtain required guest signatures

Resolve guest complaints promptly and report concerns to management

Assist team members with food running, side work, and drink service when needed

Maintain cleanliness, sanitation, and organization of assigned work areas

Respond to guest inquiries about hotel services and local attractions

Ensure all food is served in accordance with health, safety, and sanitation regulations

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Perform other duties as assigned

Qualifications6 months of experience in a full-service dining venue

Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment

Proven experience delivering high-touch guest service in a fun, high-energy environment

Ability to multitask and maintain composure in a high-volume setting

Comfortable with self-banking and cash handling

Previous experience using POS systems, computers, and calculators

Ability to access and input information using a moderately complex computer system

Requirements

At least 21 years of ageHigh School Diploma or equivalent preferred

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards Required based on property location or regional regulations

Physical Requirements Frequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels

Regularly squat, kneel, reach, bend, twist

Occasionally sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions Indoor Noisy Bright  flashing…