Retail Lead

About Spring Mountain

Begin with a diamond in the rough, extend it, shape it, and polish it into one of the finest road courses in the world. Owners John Morris and Brad Rambo wanted a place where family, friends, and colleagues would enjoy time spent both on and off the track. Morris and Rambo purchased the facility in 2004, with a 2.2-mile track and two storage tents situated on 193 acres.

Spring Mountain Motor Resort and Country Club is now the longest racetrack in North America and second-longest in the world at over 9‑miles across its 933 acres. It is much more than a racetrack, it is the ultimate driver’s paradise, where anyone can enjoy the wonder of motorsports just outside the neon of Las Vegas. Whether guests visit the facility as members or as driving students associated with our OEM sponsored programs, we strive for their customer experience to be second to none.

As Spring Mountain continues to expand, finding employees who believe in our vision is imperative. It is through a dedicated team effort that we have achieved success and continue to grow. It is important that our employees share a passion for excellence and a commitment to our customers. Together, we strive to innovate, excel, and provide unparalleled experiences for our guests, ensuring that Spring Mountain remains at the forefront of the motorsports community.

The Pro Shop Lead(s) will stand in for the Pro Shop Manager when needed to oversee Pro Shop operations onsite and online. Assists in ensuring that the entire sales process runs smoothly, meets sales and company goals. The Pro Shop is the location of Student/Guest lodging check‑in. Guest services staff manage check‑ins, but Pro Shop staff assist when needed. location for lodging and assists with assembling student packets.

• Supervisory Responsibilities
  • Support to Manager and stand in when needed for interviewing, selectively hire, and train staff for Pro Shop sales in the store and online.
• Duties/Responsibilities
  • Assist in overseeing staff and fulfilling staffing needs for regular hours, as well as special events or high traffic times.
  • Address customer needs and resolve issues, ensuring positive and long‑term positive customer relationships.
  • Assist in planning, organizing, and coordinating sales, marketing, pricing and budgeting.
  • Assist manager with purchasing and sales.
  • Support inventory data is being collected by performing spot inventory counts and checks.
  • Use company software to research, analyze, and track purchases.
  • Ensure that the Pro Shop always looks clean and inviting.
  • Responsible for making sure the daily tasks and task form are completed each day.
  • Place and rotate merchandise to attract positive attention from customers. This includes checking and changing merchandise displays at classroom and any other locations.
  • Communicate information relating to new policies, procedures, guidelines, and promotions with staff.
  • In collaboration with appropriate other parties, set up, maintain, and train others to manage website sales. This includes making photos of merchandise for posting.
  • Lead by example demonstrating to staff how to upsell merchandise.
  • Performs other related duties as required.

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and related sales programs.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Excellent customer service abilities.
• Ability to operate or to quickly learn and teach others the store’s point‑of‑sale system.
• Requires a valid driver’s license and must have an acceptable risk determination from the company’s insurance provider.

• At least one year of relevant retail experience is required.
• At least one year of supervisory experience is preferred.
• All job offers are subject to acceptable reports for:
  • Driver’s license history
  • Criminal background checks.

• Prolonged periods of standing and walking.
• Must be able to lift up to 40 pounds occasionally, and 25 pounds regularly. Able to do this above the shoulders to reach merchandise storage…