Parts Sales Counterperson

Parts Sales Counterperson I

Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is looking for a motivated and customer‑oriented Parts Sales Counterperson I to join our team.

We invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work‑life balance—all designed to support you and your family.

As a Parts Sales Counterperson I, you will be the go‑to parts expert for customers looking to maintain and repair their equipment. Whether face‑to‑face at the counter or over the phone, you will play a vital role in ensuring our customers get the right parts—when they need them most.

Your day‑to‑day will involve actively engaging with customers to identify their needs and providing recommendations. You will use a combination of product literature, specialized software systems, and your growing knowledge of parts and equipment to offer timely and accurate solutions. Your ability to translate technical details into actionable parts support will set you apart and create lasting relationships.

This role isn’t just about moving parts—it’s about building trust. We’re looking for someone who values customer service and is eager to become a reliable partner to our clients. Your positive attitude, attention to detail, and commitment to finding the best solutions will be key to your success.

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self‑motivation and assertive drive.
• Ability to perform at a high level in a fast‑paced and team‑oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above‑average organizational skills.

$19.26‑26.96/hr (depending on experience)

• Competitive pay based on your skills, training and experience level.
• Great benefits including healthcare and pension.
• Advancement – Pape’ is a dynamic, growth‑oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family‑owned, fourth‑generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact – Enjoy an open‑door policy where your voice will be heard.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

• Driver License

The Pape’ Group maintains a drug‑free workplace and requires candidates to successfully pass a pre‑employment drug test. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.