Critical Alarm Monitor & Dispatch Specialist

Amentum is seeking an Alarm Monitor to join our team in Hawthorne, NV to support the Hawthorne Army Depot. The Alarm Monitor is required to receive and respond to all personnel, radio calls, medical emergencies and serious incidents via telecommunication devices, radios, and monitors Closed‑Circuit Television (CCTVs). The Alarm Monitor will analyze and prioritize 911 calls as well as non‑emergency phone calls and activate security or emergency services in response.

Must be able to obtain and maintain a Secret US Government Clearance.

Note:

US Citizenship is required to obtain a Secret Clearance.

• Respond professionally and courteously to all personnel, radio calls, medical emergencies, and serious incidents.

• Remain alert at all times to provide appropriate security monitoring of Closed‑Circuit Television (CCTVs), Integrated Commercial Intrusion Detection System (ICIDS) and Vision 21 Alarms.

• Able to complete the associated training requirements for computer‑based programs.

• Wear appropriate work attire which may include a company provided dress uniform.

• Receiving, analyzing & prioritizing 911 calls as well as non‑emergency phone calls for DACP Police, Fire, and EMS service.

• Performing Emergency Medical Dispatch when appropriate and giving lifesaving instructions over the phone to callers.

• Effectively utilizing a computer‑aided dispatch (CAD) system to prioritize calls, record incident details & identify the status and location of responders in the field.

• Distributing calls for Security, DACP Police, Fire & EMS according to guidelines.

• Monitoring radio traffic for Security, Range Control, DACP Police, Fire & EMS.

• Mass Notification System is to be used for all situations requiring mass notification on Depot.

• Send emergency alerts to the public.

• Maintain radio logs, Dispatcher’s logbook, police blotters, write Reports and TIL inventory lists documenting area checks and Category Material in lot.

• Perform all work safely and with the utmost concern for the safety of self and other employees.

• Perform all work in compliance with environmental permits and regulations.

• May be required to work overtime or varying hours to include shift work.

• Be at work when scheduled and maintain a good attendance record.

• Provide verbal and written reports regarding pertinent safety, security, facility, or personnel issues/incidents.

• Monitor and enforce access rosters for restricted areas and key control.

• Monitor vehicle status and trip tickets.

• Complete tasks as assigned from Lead Dispatcher, Shift Supervisor or Management.

• Perform all other position‑related duties as assigned or requested.

• Must be at least 21 years of age.

• Must have a High School diploma or equivalent.

• Position must require the ability to pass and maintain the PILB Certification.

• Must be computer literate in common software applications and able to operate general office equipment.

• Excellent communication skills.

• Must maintain fitness‑for‑duty standards to perform the essential functions of the position, to include any HWAD drill, contingency and/or emergency requirement.

• Must have and maintain a valid state driver’s license and pass an MVR check.

• Must be able to obtain and maintain Hawthorne Army Depot (HWAD) site access.
  
  Note:
  
  US Citizenship is required to obtain access.

• Must be able to obtain and maintain a Secret US Government Clearance.
  
  Note:
  
  US Citizenship is required to obtain a Secret Clearance.

• Working knowledge of MS Office and basic computer skills, prior experience with databases, preferred.

This position is designated as non‑safety sensitive position and is subject to the requirements of the HWAD Medical Surveillance Plan and Matrix and the HWAD A&D Program. As a condition of employment, candidates and incumbents must favorably complete a personnel security investigation, urinalysis testing, respiratory screening, and must meet and maintain personnel suitability and reliability requirements established by the Hawthorne Army Depot Commander and HWAD O&M contract requirements.

This position falls under the local Union and comes with: medical,…