Installation Technician Paid Training

Location:

Las Vegas, NV

Safe Haven Security LLC is more than a home security company; we are a team of dedicated professionals committed to making a difference in the lives of our customers and employees. Our mission is to provide peace of mind and protection to families across the country through cutting‑edge security solutions and exceptional customer service.

We invest in our employees, offering comprehensive training, ongoing support, and opportunities for growth and advancement. Our culture is built on teamwork, collaboration, and mutual respect, and we strive to create a positive, inclusive work environment where everyone is valued.

Safe Haven has earned national recognition, including being named one of Newsweek’s “America’s Greatest Places to Work” and a 6‑time winner of Inc. Magazine’s America’s Fastest‑Growing Private Companies. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Weekly pay with commission earned on installations, with uncapped earning potential
• Paid Time Off (PTO) program and paid holidays
• Medical, Dental, Vision, 401k, and Life Insurance Coverage
• Employee Assistance Program (EAP)
• Recognized by Newsweek’s “America’s Greatest Workplaces”
• Safe Haven is the largest employee‑based ADT Authorized Dealer

Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role you will provide best‑in‑class service by installing, servicing, and troubleshooting residential alarm and automation systems, ensuring proper functioning and optimal performance for our customers.

• Perform installation of security alarm systems, including control panels, sensors, cameras, and related equipment
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions
• Diagnose and troubleshoot technical issues related to customers’ security alarm systems, identify root causes, and implement solutions to ensure proper function
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, to maintain accurate documentation of all installations and repairs
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast‑paced, demanding work environment

• The ability to obtain or possess basic tools necessary for the job duties
• Proficiency in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment
• Excellent interpersonal and communication skills to interact with customers professionally and courteously, providing clear instructions and addressing concerns or questions
• Ability to diagnose and resolve technical issues efficiently, utilizing problem‑solving skills to identify root causes and implement effective solutions

• Auto insurance coverage must meet company standards throughout employment
• Must be able to obtain or possess an alarm agent permit where applicable and in accordance with Federal, State, and Municipal laws
• Must be able to obtain or possess a valid driver’s license and a driving history that meets company standards throughout employment
• High school diploma or equivalent

Candidates in the role of Installation Technician / Security Advisor must meet these physical requirements to ensure their own safety and the quality and reliability of installations performed. All potential employees will be evaluated for these requirements as part of the hiring process.

• Sustained periods of standing, climbing on ladders, and maneuvering in tight spaces
• Ability to use hand and power tools, and to handle small components accurately
• Ability to lift, carry, and position heavy objects up to 50 pounds, possibly overhead or in awkward positions
• Frequent bending, crouching, reaching, and maintaining balance while working on ladders or at elevated heights
• Capability to work in diverse indoor and outdoor environments, enduring temperature fluctuations and inclement weather
• Ability to drive a personal vehicle for long periods of time throughout the day