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Member Resolution & Retention Expert

Job in New Albany, Floyd County, Indiana, 47150, USA
Listing for: Frontdoor, Inc.
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Job Description & How to Apply Below

Frontdoor’s AHS American Home Shield Corp is seeking an experienced customer service professional for a full‑time role in Indianapolis. You will handle escalated issues, assist with cancellations, and retain customers by explaining benefits and finding solutions.

The role emphasizes communication, policy knowledge, and analytical thinking, with a comprehensive benefits package and incentive opportunities. Prioritize accuracy and customer satisfaction in a fast-paced environment.

This posting is for the Member Resolution & Retention Expert role at Frontdoor, Inc., based in Indianapolis, IN, United States.

We are looking to fill the Member Resolution & Retention Expert position at Frontdoor, Inc. in Indianapolis, IN, United States.

The Member Resolution & Retention Expert role at Frontdoor, Inc. is now open for applications in Indianapolis, IN, United States.

Join us at Frontdoor, Inc. as our next Member Resolution & Retention Expert in Indianapolis, IN, United States.

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