Customer Service Team Lead — Frontline Ops
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management -
Management
Business Administration
State of Indiana’s New Albany BMV branch seeks an entry-level Team Leader to oversee frontline customer service and mentor Customer Service Representatives. You will support scheduling, assign tasks, and help with opening and closing procedures while ensuring courteous service and adherence to policies.
The role emphasizes leadership development, collaboration with the Assistant Branch Manager, and daily focus on resolving escalated issues to improve customer experience across the branch.
We are looking to fill the Customer Service Team Lead — Frontline Ops position at State of Indiana in New Albany, IN, United States.
The position is based in New Albany, IN, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 31.000 - 38.000.
We aim to respond to suitable candidates as soon as possible.
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