Relationship Banker

## Relationship Banker Apply:
Albany, IN:
Full time:
Posted Today:
R-102323IN0530 Albany
** Job Description
** At Northwest Bank, we invest in people who want to grow fast, learn continuously, and make a real impact. Whether you're early in your career or ready for a new challenge, this role is a powerful next step into banking, finance, and customer experience.

You're the face of Northwest. As a Relationship Banker, you bring the customer experience to life, creating meaningful connections in every interaction and financial conversation. You'll combine financial expertise with a people-first approach to create empowering experiences, making banking feel easy, personal, and worth coming back to.##
** Essential Functions
*** Be a trusted point of connection in the financial center, creating seamless customer experiences.
* Partner with teammates to maintain a welcoming, customer-ready environment.
* Ask purposeful questions and listen deeply to uncover meaningful financial goals.
* Provide guidance that helps customers make informed financial decisions.
* Guide customers through account selection and opening with accuracy and efficiency.
* Recommend products and services that support customers' financial goals.
* Complete transactions with accuracy, efficiency, and attention to detail.
* Deepen relationships through proactive follow-up, reliability, and personalized service.
* Build new relationships through community involvement, referrals, and networking opportunities.
* Manage and grow customer relationships through proactive outreach and ongoing financial conversations.
* Connect customers with Mortgage, Business Banking, Wealth, and other specialized partners.
* Meet performance goals related to customer experience, growth, and financial wellness.
* Maintain operational soundness by following policies, procedures, and risk management practices.
* Perform other duties as assigned to support financial center operations.##
** Additional Essential Functions
*** Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment##
** What You Bring to the Team
*** Naturally people-focused with strong, clear communication skills and curiosity
* Motivated to learn and grow
* Comfortable leading deeper financial with conversations that align needs to meaningful lead to solutions
* Detail-oriented and confident with technology
* Team player with a positive, professional presence##
** QUALIFICATIONS**###
** Education
* ** High School Diploma or equivalent preferred###
** Work Experience
*** Customer service, retail, or sales experience preferred

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.