Director, IT Infrastructure

Position Summary

The Director, IT Infrastructure is a hands‑on technology leader responsible for integrating and standardizing IT environments across multiple acquired entities. This role directly leads the consolidation of disparate systems, networks, and vendors into a unified, secure, and scalable infrastructure. It requires deep technical involvement, vendor coordination, and disciplined documentation, managing multiple Managed Service Providers (MSPs) while working with internal support personnel.

• Lead the hands‑on integration of multiple acquired IT environments into a unified architecture.
• Assess current‑state systems, identify gaps, and execute consolidation strategies.
• Standardize infrastructure, tools, and operational processes across all entities.
• Eliminate redundancies and align all systems under a common technology framework.

• Oversee and actively participate in the integration of multiple networks and environments.
• Ensure connectivity, performance, and security across all locations.
• Define and implement scalable infrastructure standards across the organization.

• Direct and coordinate three Managed Service Providers (MSPs).
• Establish clear operational expectations, SLAs, and escalation paths.
• Hold MSPs accountable for execution, performance, and documentation.
• Act as the technical authority bridging internal operations and external providers.

• Ensure compliance with SOC 2 Type II standards aligned to the NIST framework.
• Standardize security controls and practices across all entities.
• Oversee audit readiness, risk mitigation, and remediation efforts.
• Align all environments to a consistent cybersecurity posture.

• Lead cloud strategy, including migration, optimization, and governance.
• Integrate cloud and on‑premise environments into a cohesive hybrid architecture.
• Ensure scalability, cost efficiency, and security across platforms.

• Establish and enforce strict documentation standards across all systems and vendors.
• Ensure complete and accurate documentation of:
  • Network architectures
  • System configurations
  • Processes and procedures
• Drive consistency and accessibility of technical knowledge across the organization.

• Serve as the primary point of contact for all technology vendors.
• Manage vendor relationships, contracts, and performance expectations.
• Develop, manage, and optimize the IT budget, including forecasting, cost control, and ROI evaluation.
• Drive cost efficiency while maintaining performance and security standards.

• Collaborate with internal departments to align technology with operational needs.
• Provide clear communication and direction across technical and non‑technical stakeholders.

• Proven experience in a hands‑on, Director or Senior IT leadership role within multi‑entity or acquisition‑driven environments.
• Demonstrated success in integrating disparate systems, networks, and infrastructure.
• Strong experience managing and coordinating multiple MSPs.
• Deep knowledge of SOC 2 Type II compliance and NIST cybersecurity frameworks.
• Advanced expertise in networking, infrastructure, and systems integration.
• Solid experience with cloud platforms (AWS, Azure, or GCP).
• Exceptional documentation discipline and process standardization skills.
• Proven experience creating and managing IT budgets.
• Strong vendor management and negotiation capabilities.
• Willingness to work directly within systems and environments (not a purely strategic role).
• Ability to operate both strategically and tactically with minimal oversight.

• Experience leading post‑acquisition IT integration efforts.
• Background in environments with mixed legacy and modern systems.
• Relevant certifications (CISSP, CISM, AWS/Azure Architect, etc.).
• Experience working in operational or production‑driven organizations.

• Successful consolidation of all acquired IT environments into a unified structure.
• Improved system reliability, security posture, and operational efficiency.
• Full alignment with SOC 2 Type II and NIST compliance standards.
• Effective coordination and performance of MSPs.
• Measurable cost control and optimization within the IT budget.
• Complete, standardized, and maintainable technical documentation across all systems.