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IT Service Delivery Leader: xSupport & ITIL Expert
Job in
New Albany, Floyd County, Indiana, 47150, USA
Listed on 2026-09-03
Listing for:
WesBanco Bank Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant
Job Description & How to Apply Below
Wes Banco Bank Inc. is seeking an IT Service Delivery Manager to oversee end-to-end IT service delivery, including Service Desk, incident and problem management, and knowledge management.
The role focuses on maintaining SLAs/KPIs, guiding vendors, and driving continuous improvement to enhance user experience, reliability, and compliance. The ideal candidate has 5+ years of ITSM leadership, strong ITIL expertise, and the ability to manage cross-functional teams in a banking environment, including
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