Parts Coordinator

• Provide an exceptional and successful customer experience
• Proactively manage ordering, receiving, storing, dispatching and returning parts for each repair order
• Verify the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs
• Ensure consistent execution of the WOW (Wow Operating Way) plan
• Communicate customer requests and needs to appropriate team members
• Work with vendors to order and receive parts indicated on repair orders
• Confirm the quality, correctness and quantity of parts received
• Accurately identify parts necessary to complete repairs in the shop
• Ensure timely parts distribution to the shop in accordance with the production schedule
• Enter parts invoices into the recommended Management Information System (MIS)
• Label and track parts by the R.O.# and store them with the vehicle and/or scheduled repairs
• Communicate Parts Price Changes (PPI) to required team members
• Order and receive supplemental parts in the MIS
• Monitor performance of parts, materials and sublet vendors
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report)
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner
• Verify vendor invoices have the correct negotiated discount to maintain proper profit margins
• Perform other duties as assigned

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks
• I-Car Registered (working towards Gold Class certification)
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System:
  Summit, Repair Centre
• Working Knowledge of:
  Mitchell, Audatex
• Parts sourcing:
  Car-part, Progi, APU, LKQ B2B
• Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals
• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials

Demonstrates strong customer service orientation and organizational skills while effectively managing parts ordering, receiving, and distribution in a fast-paced automotive environment. Proficient in utilizing Management Information Systems and ensuring accuracy in parts handling and invoicing.

• Customer Service Orientation
• Management Information System:
  Summit
• Parts Sourcing:
  Car-part
• Attention to Detail
• Automotive Parts Experience

• Parts Ordering
• Parts Distribution
• Vehicle Repair Practices
• Invoice Management
• Parts Quality Verification
• Multi-tasking
• Problem-solving
• Computer Proficiency
• Organizational Skills
• Fast-paced Environment Management

• Effective Communication
• Team Collaboration
• Strong Organizational Ability
• Ability to Work Under Pressure
• Attention to Detail

• High School Diploma or Equivalent
• I-Car Registered

• Automotive Parts
• Customer Experience
• Parts Management
• Production Schedule
• Vendor Management

• Management Information System:
  Repair Centre
• Mitchell
• Audatex
• Progi
• APU
• LKQ B2B