Salesfloor Clerk - Rainbow Blossom Albany Market

Founded in 1977 by Rob and Pumpkin Auerbach, Rainbow Blossom is proudly managed today by their daughter, Summer Auerbach. For decades, we have been a cornerstone of the Louisville community, dedicated to health, wellness, and improving quality of life-for our employees, our customers, and our community.

We value individuality and welcome team members from all backgrounds. At Rainbow Blossom, you'll find a professional, supportive environment where your contributions truly make a difference and where there are opportunities for both personal and career growth.

Rainbow Blossom is seeking a friendly, dependable, and flexible Sales floor Clerk to join our team. This is a cross-department position that supports multiple areas of the store, including grocery, wellness, produce, cashiering, and general store operations.

The ideal candidate enjoys helping customers, works well as part of a team, and is comfortable shifting between responsibilities based on the needs of the store. This position is expected to provide prompt, friendly customer service while helping keep the store stocked, clean, organized, and running smoothly.

This position reports to the Store Manager and Department Managers and checks in daily with the Person in Charge (PIC).

Must have night and weekend availability; up to 30 hours per week.

• Follow all store policies and procedures.
• Be a productive, professional, and cooperative team member.
• Work respectfully and collaboratively with coworkers and customers.
• Follow the work schedule assigned by management.
• Help maintain a safe, clean, and welcoming environment for customers and staff.
• Answer and route phone calls and take messages as needed.
• Complete tasks assigned by the Store Manager, Department Managers, or PIC.
• Promptly alert the PIC or Store Manager to safety concerns, equipment problems, suspected shoplifting, disorderly customers, or other emergencies.
• Attend department and all-staff meetings.
• Assist with training new team members in department duties and procedures when requested.

• Provide prompt, friendly, and helpful customer service.
• Greet customers and make them feel welcome.
• Answer questions and offer product or preparation suggestions when appropriate.
• Listen to customer requests and feedback and share them with the appropriate team member or manager.
• When a customer asks where a product is located, take them to the product or connect them with another team member who can assist.
• Build product knowledge to confidently answer customer questions and refer unresolved questions to the appropriate staff member.
• Assist customers with special orders.

• Stock shelves and end caps and keep products faced and organized.
• Work backstock onto shelves whenever possible.
• Rotate inventory so older products are sold first.
• Identify short-dated or low-quality products and follow established procedures for discounting, recording, or disposing of them.
• Accurately label products with appropriate prices and signage and report discrepancies to Department Managers.
• Receive and stock local orders and larger weekly deliveries according to established procedures.
• Assist Department Managers with receiving deliveries as requested.
• Maintain product organization according to shelf tags and established department standards.

• Understand and follow requirements related to organic certification.
• Consistently and accurately work produce backstock.
• Make sure top-selling products are stocked daily.
• Support the Produce Manager in preparing for inventory.
• Complete assigned cleaning to keep produce shelves and displays clean and inviting.
• Regularly cull the department to maintain fresh, high-quality…