Office Specialist Endocrinology

Ohio Health -  - Responsibilities:
Greet patients at arrival for appointments and initiate appropriate paperwork, including completing patient registration and insurance verification;
Manage electronic medical record work queues to correct registration errors and process insurance paperwork, including obtaining pre-authorization when necessary;
Update patient charts, obtain signatures on documents, file paperwork, and notify appropriate clinical staff of patient arrival;
Answer a multi-line phone system, screen calls, and direct to appropriate office staff while ensuring coverage;
Provide general office and clerical support (faxing, completing forms such as disability and FMLA forms, and processing various reports) and assist in maintaining organized patient charts and scanning documents into EMR