Business Process Analyst; Mid - Sr

Business Process Analyst (Mid - Sr) page is loaded## Business Process Analyst (Mid - Sr) locations:
New Albany, OHtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 9, 2026 (10 days left to apply) job requisition :
R14158
** Job Posting End Date
** 03-09-2026

Please note the job posting will close on the day before the posting end date.
** Job Summary
** As a Business Process Analyst, you will be part of the Interconnection Services team performing analysis and providing insights leveraging process data to support continuous improvement efforts. This role will be engaged in process improvement and value realization measurement, including KPI / metric development and monitoring in collaboration with business partners. The role will work closely with business partners to understand KPIs and the supporting frameworks for the purposes of sustainability.
** Job Description
***
* NOTE:

This is on onsite position reporting 5 days in office at our New Albany, OH
***
* What You’ll Do:

*** Collect organizational feedback and file process documentation in an organized and repeatable fashion.
* Map out proposed processes with a broad and high-level outlook over the entire organization.
* Drive and implement designed process workflows using process data in collaboration with business partners.
* In collaboration with the business unit, define and monitor performance metrics (Key Performance Indicators) to measure process improvement effectiveness.
* Develop and conduct employee training sessions that will train employees on process change, roles and responsibilities, and system standards and requirements.
* Evaluate real and potential risks to projects or process implementation.
* Develop reports and presentations for higher level management.
* Help coach and develop lower-level team members to improve their skill level and achieve goals.
*
* What we're looking for:

**** Business Process Analyst(SG-6)
***
* Education:

** Minimum of Associate's Degree in Project Management, Business Process, Business, or related field.
*
* Experience:

** Four (4) years of experience in continuous improvement process activities, operations, project management or business analytics.
** OR
* **
* Education:

** High School Diploma or GED
*
* Experience:

** Six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.
** Business Process Analyst Sr(SG-7)
**** Education**:
Minimum of Associate's Degree in Project Management, Business Process, Business, or related field or equivalent experience.
*
* Experience:

** Minimum of six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.
** OR
* **
* Education:

** High School Diploma or GED
*
* Experience:

** Eight (8) years of experience in continuous improvement process activities, operations, project management or business analytics.
** OTHER REQUIREMENTS:
** These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing,expectations about travel, shift work, etc.
1) Proficiency in the MS Office suite (Power Apps, Power

BI, Excel, Visio, Word, and PowerPoint) is required.
2) Strong communication skills; ability to communicate effectively with all levels of AEP management.
3) Demonstrate the highest standards of ethical behavior and support the Company’s Corporate Compliance Policy4) Auditing experience and Primavera (P6) knowledge a plus.
5) Participate in establishing a healthy culture of continuous Process Improvement
** What you'll get:
**** SG-006- $74,551- $93,188
**** SG-007- $87,633- $109,544
** In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're…