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Customer Service - Self Storage Manager

Job in New Albany, Franklin County, Ohio, 43054, USA
Listing for: Public Storage
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Public Storage is the self‑storage industry leader and we are Hiring Now!

Earn $15.00 per hour.

Benefits & Rewards

Total Rewards package available to our team:

  • Flexible and Full‑Time Schedules between 9:30am and 6pm (weekends until 5pm)
  • Full‑time benefits after an average of 20+ hours, including:
    Medical, Dental, Vision, 401(k) match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts
  • Mileage reimbursement for travel between properties or work‑related tasks
  • Performance‑based bonuses for Property Managers
Responsibilities
  • Work independently at multiple locations, spending time both inside and outside facilities
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
  • Audit cash drawers and make bank deposits as part of daily business
  • Help keep customers current with payments and make reminder and collection calls when required
Physical Requirements
  • Transport or move items weighing up to 35 pounds
  • Walk in and around facilities for up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds and curb appeal
Qualifications

Experience
:
Successful candidates come from a variety of customer‑service centered sales environments, including retail, restaurant, fast food or other service‑based companies.

Transportation
:
Employees must have a valid driver’s license and use their own vehicle to travel between different work locations or conduct other work‑related business (mileage reimbursement available).

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us for Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Referrals increase your chances of interviewing at Public Storage by 2x.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

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