Data Center Critical Facilities Technician

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company‑paid holidays
  , 2 floating holidays
  , and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30‑days of employment.
• Peace of Mind:
  The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer‑supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA
  , mental health resources
  , and gym discounts
  —because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services
  , home & auto insurance
  , pet insurance
  , and protection for life’s unexpected moments.

The Data Center Facilities Technician is responsible for the daily operation, inspection, and maintenance of critical facility systems, including power, cooling, backup generation, and physical security infrastructure. This role monitors environmental conditions and equipment performance, responds to facility alarms and service tickets, performs troubleshooting and repairs, and maintains accurate technical and maintenance documentation. The Data Center Facilities Technician will support the local site team on multiple daily (technical) duties in the datacenter and office.

This position reports to the Chief Engineer.

Hourly: $34-$37

• Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
• Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
• Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
• Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
• Monitor Ticket queues and ensure all customer tickets and response to within required SLA times.
• Perform all tasks of a Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
• Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
• Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.

• 3 years of data center experience, operations, and maintenance of critical facilities.
• Knowledge of critical infrastructure - to include MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
• Strong communications, both written and verbal, coordinating with local and regional teams.
• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
• Ability to prioritize and manage multiple responsibilities.
• Ability to meet committed timelines, leveraging assistance/input from team.
• Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
• Strong attention to detail