Data Center Technician, ADC InfraOps DCO Tech

Job :  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Data Center Technician, you are a primary resolver for your support team and skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on the technologies you support and are able to convey SOPs to junior staff.

You understand all aspects of the equipment you support and are able to innovate and make decisions on your own, while also following direction when given, paying attention to all details involved.

You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians and understand all aspects of the equipment you support.

Position may include rotating shifts, 3, 4, or 5 day/night work weeks, and may change based on the needs of the business. Travel may be required up to 10% of the time. This position will fill an opening at one of multiple separate sites.

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• Meets or exceeds Amazon’s leadership principles requirements for this role
• Meets or exceeds Amazon’s functional/technical depth and complexity for this role

• Meets or exceeds Amazon’s leadership principles requirements for this role
• Meets or exceeds Amazon’s functional/technical depth and complexity for this role

Starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at

Location:

USA, OH, New Albany | Pay: 33.00 - 58.00 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.