Technical Trainer

Job Title: Technical Trainer (telecom/data center)

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in deployment of next-generation infrastructure technologies across the data center lifecycle, from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

About the Role

The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self‑driven to stay up to date on the latest tools and best practices for employee training and performance.

• Develop and coordinate training schedules
• Assess training needs
• Conduct employee surveys and interviews
• Consult with other trainers, managers, and leadership
• Track and compile collected data
• Support the conceptualization and development of training materials
• Communicate training needs and online resources as appropriate
• Create training strategies, initiatives, and materials
• Review, test, and provide feedback on training materials
• Provide accurate and timely training reports
• Facilitate employee training and onboarding using approved materials
• Document employee performance and outcomes of training
• Coordinate and monitor enrollment, schedules, costs, and equipment
• Travel as needed
• Maintain training facilities including daily cleaning and setup

• 5-7 years of field industry experience with installation of structured cabling – preferably fiber.
• Telecommunication industry certifications, preferable BICSI.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Good interpersonal skills and communication with all levels of management.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent verbal and written communication skills.
• Able to analyze problems and strategize for better solutions.
• Professional appearance and demeanor.

Benefits

Compensation:
Minimum salary $90,000 – maximum $105,000, depending on skills, qualifications, and experience. Benefits include 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Relocation assistance and sign‑on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or call  (U.S.) or  (Canada).