Infra Delivery Manager

Job :  | Amazon Data Services, Inc. Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you’ll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon’s massive technological ecosystem.

• Manage a group of technicians installing and building server rack capacity for customers.
• Collaborate with software, hardware, network engineers, supply chain specialists, security experts, operations managers and other critical roles to deliver safety and security standards while providing high capacity at the lowest cost.
• Develop and lead teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Deliver capacity to existing data centers.
• Assist in building and bringing online new data centers.
• Continuously improve all processes and procedures.
• Assist and manage relationships with external vendors and contractors.
• Liaise with internal teams and management groups.
• Ensure adherence to and exceed local Health & Safety standards in all data centers.
• Create and maintain metrics on all aspects of data centers and utilize those metrics to drive positive change.
• Assist in implementing service methodologies including incident, problem, change, and capacity management.
• Support data centers in various operational stages, including facilities under development, and travel to established locations for training until the assigned site becomes fully operational.

Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational. Travel frequency will vary based on business needs and operational status of the assigned facility.

The base salary range for this position is USD 78,400.00 –  annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

• Bachelor’s degree or equivalent.
• 2+ years of Information Technology (IT) experience.
• 2+ years of management/team lead function experience.

• 6+ years of data center design, construction, operations, or facility maintenance experience.
• Experience with data cabling/computer facilities maintenance.
• Experience analyzing metrics to implement business improvements.
• Experience representing your team or technical area to senior management.
• Experience contributing to the definition and implementation of automation opportunities within an operations environment.
• Experience with Lean or Six Sigma analytical techniques.
• Experience with Microsoft Office products and applications, or experience managing multiple complex calendars and coordinating domestic and international travel.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Knowledge of network cabling, optic types, and test equipment.
• Meets/exceeds Amazon’s leadership principles requirements for this role.
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.