Data Center Engineer

Summary

Responsible for supporting data center infrastructure operations, incident management, hardware deployments, Layer 1 networking, structured cabling, documentation, and infrastructure projects. Ensures reliable operation of data center environments through troubleshooting, implementation, and process improvement activities.

• Independently troubleshoot and resolve data center incidents, onsite risks, and operational issues.
• Manage incident queues, shift handovers, media processing, and vendor escorts.
• Execute data center installations, decommissions, rack deployments, reconfigurations, and power-down activities.
• Support Layer 1 infrastructure design, implementation, documentation, capacity planning, and inventory management.
• Assess impacts of infrastructure changes on data center services and components.
• Maintain and improve operational procedures, standards, and technical documentation.
• Participate in Agile ceremonies, knowledge sharing, demos, and team collaboration.

• Bachelor's degree in Computer Science, Information Systems, Telecommunications, Networking, or equivalent experience.
• 1–3+ years of experience deploying and maintaining data center environments.
• Knowledge of structured cabling, including copper (Cat5e/Cat6/Cat6A) and fiber optic infrastructure (single-mode and multimode).
• Understanding of LAN/WAN/SAN, firewalls, Windows/Linux/UNIX servers, storage, wireless, and DAS technologies.
• Familiarity with TIA, IEEE, NEC, and ISO standards related to data centers and structured cabling.
• Strong troubleshooting, documentation, communication, and collaboration skills.

• Data center or networking certifications.
• 3–5+ years of experience designing, deploying, and maintaining complex data center environments.

• Layer 1 Infrastructure:
  Structured cabling, fiber optics, transceivers, connectivity standards, and deployment methodologies.
• Data Center Hardware:
  Network, compute, storage, rack infrastructure, power, and cooling systems.
• Data Center Software: OS installations/upgrades, APIs, system integration, and security hardening.
• Network Operations: TCP/IP, VLANs, LAN/WAN, SNMP, ICMP, CDP, and network troubleshooting.
• Automation:
  Scripting, APIs, CI/CD, and infrastructure automation concepts.
• Data Center Operations:
  Power, cooling, fire suppression, physical security, and facility maintenance.
• Technical Writing:
  Documentation, standards, procedures, and operational runbooks.