Data Center Technician III

What this Job Entails

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:
Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions, works within guidelines and takes ownership of results, and may act as a mentor to less experienced team members.

• Install, move, and decommission hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables, cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Operate in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager, and follow Standard Operating Procedures, Program Policies, Safety Policies, and Security Policies while meeting requirements for quality and quantity of work.
• Other duties as required.

• High school diploma or GED and 5 to 8 years of related experience and/or training; or equivalent combination of education and experience.
• Strong network communication with senior internal and external personnel in own area of expertise.
• Good judgment in selecting methods and techniques for obtaining solutions.
• Excellent verbal and written communication skills in English.
• Availability to respond to any on‑call request within 1 hour.
• Experience with cabling systems (power/copper/fiber/other) based on ticket requirements and SOP standards.
• Experience working with CAT5e and CAT6 copper cable and multi‑mode and single‑mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organization skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructure.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of Data Center best practices (e.g., basic fault tolerance, cable routing, calculating power usage).
• Experience with cable management and knowledge of how to run fiber and copper in a data center.
• Knowledge of data‑center electrical, HVAC, and bandwidth infrastructures, as well as fiber/copper topologies.
• Ability to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified).
• Proficiency with standard desktop PC tools and applications, e.g., MS Office, MS Outlook, web browsers.
• Ability to learn new software.
• Must provide own transportation to work locations.

• Certifications in Data Center technologies.
• Hands‑on experience in electrical, HVAC, and data center infrastructures.
• Working knowledge of networking components and infrastructures, including Wi‑Fi.

• Physically assist in moving and racking equipment.
• Safely lift and move a minimum of 50 pounds.
• Perform office‑related tasks, which may include prolonged sitting or standing.
• Move from place to place within an office environment.
• Use computer and communicate effectively.
• Occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range: $59,812.00 - $94,440.00 USD (base pay only; not including bonuses, benefits, or other incentives).

• Medical (UHC PPO, HSA, Surest options; Kaiser HMO for California employees only)
• Dental (UHC)
• Vision (UHC)
• Flexible Spending Account for Health & Dependent Care.
• Pre‑Tax Account for Commuter Benefit/Parking & Transit (location‑specific).
• Continuing Education and Professional Development (Udemy, Coursera).
• Corporate Wellness Program (Goomi Group).
• Employee Assistance Program & Wellness Days.
• 401k Plan.
• Basic and Supplemental Life Insurance.
• Short‑Term & Long‑Term Disability.
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.
• Tuition Reimbursement (available 6 months after start date, capped).
• Paid Time Off (accrued/prorated, up to 120 hours annually).
• Paid Holidays & statutory leaves.