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RT Ops App Spec

Job in New Albany, Franklin County, Ohio, 43054, USA
Listing for: Manifest Solutions
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Systems Engineer, Systems Administrator, Cybersecurity, Windows Server
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: RT Ops App Support Spec

Manifest Solutions is currently seeking a RT Ops App Support Specialist for an onsite position in New Albany, OH.

  • Responsibilities include providing 24/7 application support for Advanced Distribution Management Systems (ADMS), Energy Management Systems (EMS), and Supervisory Control & Data Acquisition (SCADA) systems, which support four Transmission and seven Distribution Control Centers across 11 states.
  • Key tasks include assisting in the planning, research, and evaluation of patching, failover, and maintenance activities required for Real Time real‑time systems, as well as developing a basic understanding of EMS and SCADA functionalities.
  • Involves contributing to the development and maintenance of best practices around application development and participating in the creation of technical documentation necessary for supporting real‑time applications.
  • Strong emphasis on adaptability, customer focus, and continuous improvement is essential for effectively supporting real‑time systems.
  • Assist in coordinating the configuration and support of data archives (PI, OSI Chronus) and support SCADA/EMS platform software upgrades.
  • Perform operational technology platform analysis and demonstrate a basic understanding necessary to support the reliability of SCADA and DMS/EMS systems.
  • Investigate, troubleshoot, and resolve application‑related issues with guidance from senior members, while coordinating vendor support for EMS and SCADA applications.
  • Participate in the configuration of network monitoring tools and develop repeatable scripts (Power Shell, Batch, Python) for deploying configuration changes and patches across servers.
  • Analyze logs and application/system monitors to identify potential issues proactively and develop strategic plans to mitigate them.
  • Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.
  • Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.
  • Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.
  • Work with team and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.
  • Provide after‑hours support as needed in an on‑call rotation to maintain reliable operations of DMS/EMS and SCADA systems.
Requirements
  • Bachelor’s degree in a related field OR Associate’s degree in a related field with 2 years of relevant experience OR High school diploma/GED with 4 years of relevant experience
  • IT/OT System Administration
  • T/OT Application Support
  • Cyber Security
  • ADMS/DMA/EMS/OMS/SCADA
  • Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.
  • Overtime, on‑call assignments, and occasional travel may be required.
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