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RT Ops App Support Specialist

Job in New Albany, Franklin County, Ohio, 43054, USA
Listing for: Strategic Staffing Solutions
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Engineer, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below

Job Title: RT Ops App Support Specialist – Hiring FAST!

Industry: Utility

Location: New Albany, OH

Pay Rate: $35-40/HR on W2 Only – NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 12+ months

Job : 247315

Required Qualifications
  • Bachelor's degree in a related field OR Associate's degree in a related field with 2 years of relevant experience OR High school diploma/GED with 4 years of relevant experience.
  • IT/OT System Administration, OT Application Support, Cyber Security, ADMS/DMA/EMS/OMS/SCADA
Desired Qualifications
  • Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.
Responsibilities
  • Assist in coordinating the configuration and support of data archives (PI, OSI Chronus) and support SCADA/EMS platform software upgrades.
  • Perform operational technology platform analysis and demonstrate a basic understanding necessary to support the reliability of SCADA and DMS/EMS systems.
  • Investigate, troubleshoot, and resolve application-related issues with guidance from senior members, while coordinating vendor support for EMS and SCADA applications.
  • Participate in the configuration of network monitoring tools and develop repeatable scripts (Power Shell, Batch, Python) for deploying configuration changes and patches across servers.
  • Analyze logs and application/system monitors to identify potential issues proactively and develop strategic plans to mitigate them.
  • Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.
  • Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.
  • Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.
  • Work with team and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.
  • Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.
  • Overtime, on-call assignments, and occasional travel may be required.
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