Sr Data Center FieldOps Technician

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

We are seeking a skilled and meticulous Tier 2 Data Center Fiber Technician to support the installation, testing, maintenance, and troubleshooting of fiber optic and structured cabling infrastructure within a critical data center environment.

The successful candidate will be responsible for ensuring the integrity, reliability, and performance of fiber connectivity across the facility while supporting infrastructure deployments, Moves, Adds and Changes (MACs), and data center migration projects. This role requires a strong technical background, excellent troubleshooting abilities, and experience working within live production environments.

• Install, terminate, splice, and test single-mode and multi-mode fiber optic cabling.
• Perform fiber patching, cross-connects, cable routing, labelling, and cable management activities.
• Maintain high standards of cabling installation in accordance with industry’s best practices and data center standards.
• Support structured cabling deployments and infrastructure expansion projects.

• Perform rack-and-stack activities for network, storage, and server equipment.
• Assist with data center deployment, migration, and implementation projects.
• Support network infrastructure installations and connectivity requirements.
• Executes Moves, Adds and Changes (MACs) activities while minimizing operational impact.

• Evaluate. Test and certify fiber links using OTDRs, light source and power meters, VFLs, and other industry-standard testing tools.
• Diagnosing and resolving fiber connectivity issues, signal degradation, and physical layer faults.
• Escalate complex infrastructure or network issues where required and provide detailed troubleshooting information.
• Ensure fiber connectivity meets operational and performance requirements.

• Maintain accurate installation records, test reports, patching schedules, and asset documentation.
• Update network diagrams, cable schedules, and infrastructure databases as required.
• Follow all data center operational procedures, security protocols, and change management processes.
• Ensure all work complies with health, safety, and environmental standards.

• Collaborate with network engineers, project managers, implementation teams, and third-party vendors.
• Provide technical support and guidance during infrastructure deployments and maintenance activities.
• Communicate effectively with operational teams regarding project status, incidents, and planned work.

• Proven experience as a Fiber Technician within a data center, telecommunications, enterprise IT, or critical infrastructure environment.
• Hands‑on experience installing, terminating, splicing, testing, and troubleshooting fiber optic cabling.
• Experience working with both single-mode and multi‑mode fiber systems.
• Strong understanding of structured cabling…