Technical Project Manager; Data Center Operations

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

We are looking for a highly experienced Data Center Technical Project Manager is responsible for coordinating and managing data center infrastructure projects and managed services activities. This role serves as the primary liaison between internal technical teams, client project managers, and customer stakeholders to ensure successful delivery of services, projects, and operational initiatives. The position requires strong organizational, reporting, resource management, and communication skills, along with expertise in Microsoft Office and Google Workspace tools.

Project & Site Activity Management

• Track and manage all site activities across multiple data center locations.
• Maintain project schedules, milestones, and deliverables to ensure successful execution.
• Monitor project progress and identify potential delays or issues.
• Coordinate implementation activities, maintenance windows, and service delivery initiatives.

• Track project level of effort (LOE) for all assigned projects and service initiatives.
• Monitor resource allocation and utilization across multiple work streams.
• Maintain headcount tracking and forecasting for operational and project requirements.
• Assist management with workforce planning and staffing recommendations.

• Identify, track, and manage project risks, issues, challenges, and dependencies.
• Develop mitigation and contingency plans to minimize project impacts.
• Escalate critical risks and operational concerns to leadership as required.
• Maintain risk and issue logs throughout the project lifecycle.

• Produce and distribute daily, weekly, and monthly project status reports.
• Develop executive dashboards and KPI reports for leadership and clients.
• Track project financials, resource utilization, milestones, and service performance metrics.
• Maintain accurate project documentation and records.

• Work collaboratively with client project managers, client technical staff, and internal teams.
• Facilitate project meetings, status reviews, and operational discussions.
• Provide clear communication regarding project progress, risks, and deliverables.
• Build strong relationships with customers and stakeholders to ensure high levels of satisfaction.

• Support managed services operations and service delivery activities.
• Coordinate with engineering, operations, and support teams.
• Assist with change management, incident reviews, and operational improvements.
• Ensure compliance with customer requirements and organizational standards.

• Bachelor's degree in Information Technology, Engineering, Business, or related field preferred.
• 5+ years of experience in technical project…