Manager Inbound Warehouse Process

Manager Inbound Warehouse Process

Amgen Advanced Assembly and Final Product Operations, New Albany, Ohio

In this vital role, you will be part of the Supply Chain team and report to the Senior Manager, Supply Chain over all Warehouse operations, and you will participate in multiple cross‑functional initiatives for Amgen Ohio (AOH) leading to the improvement of the overall planning process utilizing enterprise‑wide programs. In addition, you will organize, drive, and/or support the identification and implementation of related Warehouse systems and processes.

The Manager, Inbound Warehouse Process will be the systems and process expert for Amgen’s Warehouse systems and sub‑systems. As the expert you will develop and provide necessary education and training to all impacted departments. This role is also responsible for identifying, establishing, modeling, and monitoring key performance measures that will ensure the achievement of Best Practices across Amgen sites. The Manager will serve as a key Planning representative on various cross‑functional task forces and teams to ensure that consistent and well‑integrated practices are developed throughout the organization.

This role requires consistent and strong communication within Supply Chain and throughout all of Amgen and across all sites and may directly or indirectly supervise the activities of other staff members or outside consultants/contractors.

• Ensure the timely execution of warehouse operations in full compliance with GMP/GDP and EHSS requirements
• Leverage strong knowledge of warehousing processes and with a drive for results
• Manage and coach direct reports
• Monitor and follow up on training status and training needs of staff – Deliver on the daily plan (outbound orders, inbound batches, process orders, cycle counts)
• Ensure compliance with GMP/GDP and EH&S requirements – Act as backfill for the other Manager(s) Distribution Center
• Own and/or provide input and support for quality system records (nonconformance, change control records, CAPA, SOPs) or other records (e.g. business continuity plan, user requirement specifications, risk assessments)
• Assess impact of new requirements, changes, processes, regulations to the department
• Act as warehouse representative in cross‑departmental projects
• Act as a first point of contact for other departments (e.g. Production, Customer Service, QA, Planning)
• Track performance on specific KPIs – Participate in network meetings
• Act as delegate for the Senior Manager Supply Chain
• Measure and report on Key Supply Chain Key Performance measures and drive continuous improvement leveraging Amgen standard tools and methods
• Ensure maximum use of Supply Chain systems, ensure master data and transactional data accuracy for planning systems and drive data‑driven decision making
• Develop solutions to departmental and cross‑functional business problems through in-depth analysis, coordination, and negotiation with key decision makers
• Manage sophisticated and ambiguous issues to identify critical factors to enable decision making
• Respond effectively to crises and resolve conflicts arising from competing objectives, limited resources, or differing perspectives
• Contribute to strategic decisions affecting operations
• Build diverse, high‑performing teams and create an inclusive environment which brings together different cultures, ideas, and experiences
• Serve as a role model and mentor, designing opportunities for career development
• Build cross‑functional relationships to develop and garner support for shared programs
• Influence a broad spectrum of partners toward achieving business goals

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is a leader and a strong strategic problem solver with these qualifications.

• Doctorate
• Master’s degree and years of Supply Chain experience
• Bachelor’s degree and 4 years of Supply Chain experience
• Associate’s degree and 8 years of Supply Chain experience
• High school diploma / GED and 10 years of Supply Chain experience

Beyond that, preferred qualifications are:

• Business Administration, Supply Chain & Logistics…