Director, Outbound Transportation

• Develop and execute outbound transportation strategies across eCommerce, Retail, Wholesale, Franchise, and Non-Merchandise channels
• Lead network optimization, carrier diversification, routing strategies, delivery models, consolidation opportunities, and future-state network design
• Develop scalable transportation solutions supporting channel expansion, international growth, store openings, and evolving fulfillment models
• Partner with Customer Care, Store Operations, Distribution Operations, and Brand leaders to align transportation performance with customer and store expectations
• Establish contingency and resiliency plans protecting customer commitments and business continuity
• Monitor transportation trends, market dynamics, and emerging capabilities to identify risks and opportunities
• Develop and manage the outbound transportation budget, annual operating plan, and forecasts
• Drive transportation cost optimization while maintaining customer experience and service expectations
• Establish forecasting discipline, variance management, and performance metrics across transportation spend, service, and customer outcomes
• Build business cases for transportation investments, sourcing strategies, network optimization, and technology enhancements
• Own enterprise carrier relationships across parcel, pool, LTL, truckload, final-mile, and specialized transportation providers
• Lead transportation sourcing and carrier negotiations with Procurement
• Establish carrier performance programs driving accountability, innovation, and continuous improvement
• Lead transportation technology strategy with Product Management, Data Solutions, Analytics teams, and external technology providers
• Leverage analytics, AI, automation, predictive modeling, and transportation data for sourcing, capacity planning, network design, and operational improvement
• Improve transportation visibility, reporting, and decision-making capabilities
• Represent Transportation in Supply Chain leadership discussions and influence enterprise decisions
• Lead and develop a high-performing transportation organization
• Establish expectations, succession strategies, and capability-building plans
• Foster accountability, innovation, continuous improvement, customer focus, and future transportation leadership

• Bachelor's Degree in Supply Chain, Logistics, Business, Engineering, or related field preferred
• 10+ years of progressive transportation, logistics, supply chain, fulfillment, or related experience
• 5+ years leading transportation teams and transportation service providers
• Deep expertise in parcel transportation, fulfillment operations, carrier management, sourcing, and network optimization
• Proven experience developing transportation strategies that improve customer experience, business performance, and operational scalability
• Strong understanding of transportation economics, carrier markets, fulfillment networks, and transportation technologies
• Experience leveraging analytics, technology, and data-driven decision-making to improve network performance and influence strategic outcomes
• Strong financial acumen, including budget management, forecasting, variance analysis, and business case development
• Excellent executive communication, stakeholder management, negotiation, and cross-functional influence skills
• Ability to evaluate future-state network designs, emerging transportation models, and evolving industry capabilities
• Retail, omnichannel, eCommerce, or consumer products experience preferred

Demonstrates expertise in developing and executing outbound transportation strategies, optimizing carrier relationships, and leveraging analytics for operational improvement. Proven ability to manage budgets, lead high-performing teams, and influence cross-functional stakeholders to enhance customer experience and business performance.

• Transportation Strategy Development
• Carrier Management
• Budget Management
• Analytics and Data-Driven Decision Making
• Team Leadership

• Transportation Economics
• Network Optimization
• Fulfillment Operations
• Sourcing Strategies
• Carrier Negotiation
• Performance Metrics Development
• Forecasting Discipline
• Cost Optimization
• Predictive Modeling
• Operational Improvement

• Executive Communication
• Stakeholder Management
• Negotiation Skills
• Cross-Functional Influence
• Customer Focus

• Supply Chain
• Logistics
• ECommerce
• Retail
• Omnichannel
• Consumer Products
• Transportation Trends
• Carrier Diversification
• Business Continuity
• Contingency Planning

• Transportation Management Systems
• Analytics Tools
• AI and Automation Technologies
• Data Solutions
• Reporting Tools