Hyperscale Logistics Program Manager

Advance Your Career with E2 Optics! Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that’s leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powered infrastructure behind AI, cloud computing, and the innovations of tomorrow.

Advance Your Career with E2 Optics! Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that’s leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powered infrastructure behind AI, cloud computing, and the innovations of tomorrow.

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures
• Establish and lead a standardized logistics program across all hyperscale sites, ensuring alignment with client expectations (Meta and future hyperscalers).
• Develop and implement scalable logistics strategies to support multi-region, multi-client growth.
• Provide leadership and accountability for Regional Logistics Managers, ensuring consistency in execution, reporting, and performance.
• Drive a culture of accountability, urgency, and operational excellence across all logistics functions.
• Establish logistics as a critical path function that directly supports project execution and schedule certainty.
• Own full lifecycle management of all materials including:
  • Forecasting and coordination with procurement
  • Delivery scheduling and vendor coordination
  • Site receipt, verification, and documentation
  • Storage, organization, staging, and distribution
• Ensure all received materials are:
  • Verified against purchase orders and transmittals
  • Inspected upon receipt for damage or discrepancies
  • Documented with signed packing slips and condition verification
• Implement and enforce standardized processes for:
  • Material tracking and real-time visibility
  • Transmittals and delivery documentation
  • Chain of custody and material accountability
  • Align material readiness with project schedules to ensure installation teams are never delayed due to material constraints.
• Eliminate inefficiencies such as:
  • Lost or unaccounted materials
  • Misaligned deliveries
  • Excess handling or improper storage
• Own the end-to-end process for damaged, defective, or non-conforming materials, including identification, documentation, and resolution.
• Lead and manage all RMA (Return Material Authorization) processes, ensuring timely resolution and minimal impact to project schedules.
• Establish standardized processes for:
  • Damage reporting (photos, documentation, packing slips, transmittals)
  • Vendor notification and escalation
  • RMA tracking through closure
• Act as the primary liaison with manufacturers, distributors, and vendors to:
  • Expedite replacements or credits
  • Resolve warranty and quality issues
  • Escalate critical path material delays
• Evaluate and coordinate material substitutions when required by:
  • Partnering with engineering, QA, and field teams to validate alternatives
  • Ensuring compliance with client specifications and standards
  • Providing risk assessments and recommendations
• Communicate proactively with clients, field teams, and leadership on:
  • Material issues and impacts
  • Replacement timelines
  • Approved substitutions and execution plans
  • Track and report on:
    • RMA cycle times and resolution timelines
    • Material damage trends by vendor and site
    • Substitution impacts to schedule and cost
• Drive continuous improvement by identifying root causes of material damage or failure and implementing preventative measures.
• Define and enforce clear roles and responsibilities for:
  • Site…