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Car Wash Team Lead

Job in New Albany, Franklin County, Ohio, 43054, USA
Listing for: Zoom Express Car Wash
Full Time, Part Time position
Listed on 2026-06-23
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 17 USD Hourly USD 15.00 17.00 HOUR
Job Description & How to Apply Below

Job Details:

Job Location:

ZOOM EXPRESS CAR WASH - NEW ALBANY, OH 43081. Position Type:
Full-Time/Part-Time. Education Level: High School. Salary Range: $15.00-$17.00 hourly. Travel Percentage:
None. Job Shift: Any. Job Category:
Retail.

Position Overview

The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.

Responsibilities
  • Organize shift schedules for team members.
  • Monitor attendance, tardiness, and time off.
  • Assign duties to specific employees based on role and skills.
  • Supervise employees and assist with tasks as necessary.
  • Manage employee requests and transgressions.
  • Train new and current team members on tasks.
  • Handle customer issues and manage conflicts.
  • Adhere to company policies and health, safety and employment standards.
  • Balance cash drawers and prepare cash deposits.
  • Greet customers courteously and explain available wash services; take and process wash payments.
  • Perform cleaning of facility and maintain organization of equipment.
  • Assist customers with car wash process.
  • Move or direct cars into the express wash tunnel.
  • Ensure proper vehicle inspection before wash.
  • Ensure policies and safety procedures are followed daily.
  • Maintain vacuums, trash cans, hoses.
  • Maintain sense of urgency and efficient service.
  • Other duties as assigned.
Qualifications
  • Display courteous and professional attitude.
  • Excellent customer service skills.
  • Ability to work flexible hours, evenings and weekends.
  • Ability to stand for long periods of time.
  • Ability to lift moderate weight items.
  • Ability to work outdoors in all weather conditions.
  • Ethically interact with employees and customers.
  • Excellent written and oral communication skills.
  • Handle physical demands of the job.
  • Follow directions and implement tasks correctly.
  • Adhere to safety precautions in wet hazardous conditions.
  • Additional qualifications as needed.
Benefits
  • Competitive Pay + Monthly Bonus Opportunity.
  • FREE CAR WASHES
    .
  • Paid Time Off.
  • Continuing Education reimbursement $2500 annually.
  • Flexible schedules/work life balance.
  • Refer a friend $200 bonus.
  • Paid Training/Career Path Development.
  • Free Uniforms.
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