Data Center Cabling Technician III

Overview

Job Description Our Infrastructure Technician, Tech 3 will perform and help lead skilled infrastructure/structured cabling work and be a subject matter expert in the installation, service and maintenance, repair and alteration of category cabling, fiber optic cabling, and other various ICT cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.

• Location:
  
  New Albany, OH 43054
• Standard
  
  Hours:
  
  7:00am Mon-Friday X 10 hour shift; 7:00am Saturday X 5-8 hour shift
• Contract position - Estimated up through June 2026, possible extension or hire

• Knowledge of life safety and building codes, TIA/BICSI standards
• Troubleshoot cabling/network devices, telecom
• Switching, cabling, channeling, patching, fiber and copper cables
• Terminating/Testing, fiber optic, copper, bonding, fire stopping
• Servers, rack n stack, installing new devices
• Knowledge of Cisco Router installation, troubleshooting, configuration is desired
• Fusion splicing high strand count ribbon fiber
• Read/create port maps
• Fluke testing equipment such as DSX 8000; OTDR, VFL
• Utilize a laptop, tablet or phone to work with software programs to perform required tasks

• Must have a positive can do attitude
• Must be punctual
• Exceptional customer service skills; as this position is Client facing
• Works well as a member of the team

• Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
• Coordinate with other Team Members for the purpose of completing projects/work orders efficiently.
• Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
• Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
• Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
• Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
• Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
• Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
• Achieve performance targets established by leadership for applicable Key Performance Indicators.
• Perform other duties as assigned by management.

• Accountability - Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind. Looks beyond the requirements of one’s own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization’s success.
• Attention to Detail - Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Provides accurate, consistent numbers on all paperwork. Provides information on a timely basis and in a usable form to others who need to act on it.
• Customer Focus - Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action,…