Shuttle Driver - Albany

Position Summary

The Shuttle Driver is responsible for transporting guests to and from the hotel, hospital, casino, and local area in a friendly, efficient, and courteous manner using safe driving practices. The driver also assists guests with luggage, maintains vehicle activity and maintenance logs, and ensures confidentiality and safety in all interactions.

• Shuttle guests to approved destinations, remembering pick‑up and drop‑off points.
• Assist guests with luggage, including delivery and pick‑up during arrival and departure.
• Operate a vehicle seating eight passengers or fewer, inspect the vehicle before each shift, and record any malfunctions.
• Communicate courteously by telephone, two‑way radio, and in person with all guests, location staff, and co‑workers.
• Maintain knowledge of all property outlets, meeting rooms, amenities, main attractions, and parking rates.
• Protect guest confidentiality in accordance with HIPAA requirements and secure client financial and identifying information.
• Assist patrons with vehicle entry and exit, including use of wheelchair lifts and ensuring wheelchair safety.

• High school diploma or GED.
• Legal requirement to pass a criminal background check, MVR, and drug screening.
• Must be at least 21 years of age and maintain a valid driver’s license at all times.
• Pass annual or semi‑annual MVR checks and complete the Wheelchair Safety Training course (if applicable).
• 1–3 months of related experience or an equivalent combination of education and experience.
• Ability to drive a manual transmission vehicle.
• Strong written and verbal communication skills in standard English.
• Basic arithmetic ability to add, subtract, multiply, and divide with U.S. currency, and an understanding of 24‑hour and military time.
• Ability to present information effectively in one‑on‑one and small group settings.

• Hourly base pay ranging from $17–$20 per hour.
• Work schedule may include AM/PM shift times.
• Eligibility to enroll in medical, dental, and vision insurance; accident, critical illness, and hospital indemnity insurance; telemedicine benefits; company‑paid basic life and AD&D insurance; short‑term and long‑term disability coverage.
• Access to the company’s 401(k) retirement savings plan.

Towne is an affirmative action, equal opportunity, and E‑Verify participating employer and encourages applications from all qualified individuals, including those with disabilities and veterans. Towne will consider qualified applicants with arrest and conviction records and complies with federal and state disability laws, providing reasonable accommodations. If you need a reasonable accommodation, please contact our Human Resources Support Center at  or (844) 869‑6375.

Towne complies with applicable privacy laws by explaining the categories of personal information collected, its purpose, retention practices, and your rights under the CCPA.