Cast Member Job New Baltimore area,Michigan USA,Customer Service/HelpDesk

As an MJR Cast Member, no two days are ever the same, but a typical day will most likely include responsibilities in one or more areas including Box Office, Usher, or Concessions.

Box Office Cashiers are the first friendly face at the entrance of each MJR building. They have an opportunity to make every experience memorable as they welcome each guest to the theatre. They will:

Assist with guest movie selection and ticket purchase(s)
Operate the box office cash register for ticket and gift card sales
Monitor showtime attendance levels
Receive and direct phone calls
Provide general customer service and other duties as assigned

Ushers own the general vibe, maintain the common floor areas of the building and can be expected to:

Greet patrons as they enter and exit the theatre
Facilitate guest ticket-receiving
Assist with crowd control
Monitor auditoriums for presentation quality and potential disruption
Maintain cleanliness of common areas and restroom facilities and auditoriums
Provide general customer service and other duties as assigned

Concession Cast Members elevate guest experiences by providing quick and friendly services in the following the sale, service and preparation of food and beverage items in a professional and friendly and are responsible for:

Cash register operation/cash handling
Popcorn kettle operation
Preparation of ready to eat foods such as pretzel bites, hot dogs, nachos, etc.
Cleaning and maintaining of select food service equipment
Complying with applicable food safety laws as enforced by the local health department
Providing general customer service and other duties as assigned

We might be a great match if:

Working in a fun and fast-paced environment matches your personality. We really do have more fun at MJR, and we work efficiently and as a team to deliver the best experience to our guests!
Providing service to our guests is your passion. Quality is at the core of what we do and why our guests return.
You aren't looking for a boring Monday thru Friday job, sitting at a desk. MJR is busy during days, nights and especially on the weekends, making it easy for the guest to feel welcomed, inspired and rewarded.

MJR has experienced trainers who will help teach you everything you need to know. Some qualities you should already have include:

Previous food or industry experience is helpful, but not required
Ability to learn and adapt to current technology needs
Work independently AND as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude
Effective communication skills


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