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AI Strategy & Customer Success Leader

Job in New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for: Zendesk
Full Time position
Listed on 2026-09-30
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 118000 - 178000 USD Yearly USD 118000.00 178000.00 YEAR
Job Description & How to Apply Below

Zendesk seeks an AI Success Strategist to own customers’ AI roadmaps, translating product capabilities into business value and aligning executive stakeholders across Product, Services, Sales, and Partners. You will drive adoption, scale AI programs, and focus on retention and expansion across multi-year engagements.

You will partner with senior leaders to shape long-term AI strategy, balance delivery feasibility with innovation, and ensure measurable business impact throughout the lifecycle.

We invite applications for the AI Strategy & Customer Success Leader position located in MA, United States.

Consider building your career as a AI Strategy & Customer Success Leader at Zendesk.

The AI Strategy & Customer Success Leader position in the Management & Operations, Sales field is open for applications.

We have an opening for a AI Strategy & Customer Success Leader in MA, United States within Management & Operations, Sales.

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