Hybrid Customer Support Specialist
Job in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-08-03
Listing for:
Helen of Troy
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Helen of Troy is seeking a Consumer Service Representative I to serve as the primary contact for consumers, handling calls and emails with timely, accurate responses. You will resolve product questions, guide customers through purchases, and uphold service standards across channels.
The role supports product information, orders, warranties, and troubleshooting while meeting KPIs, with a hybrid schedule (in-office Tue–Thu, remote Mon/Fri).
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