Member Experience & Retention Specialist
Job in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-08-03
Listing for:
AAA Northeast
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
AAA Northeast in North Andover, MA is hiring for a Full Time Customer Experience role. You will handle inbound and outbound member calls, explain membership benefits, sell Primary and Associate memberships, and support branch operations.
The schedule is Monday–Friday with alternating Saturdays, and compensation is hourly. The position emphasizes delivering high-quality service, researching member information, and using tools like Outlook, Excel and Word to process requests.
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