Patient Services Ambassador; Dietary Aide

About Southcoast Health

Southcoast Health is a not‑for‑profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted "Best Place to Work" for seven years in a row!

Hours: 32 hrs
Shift: Day shift with weekend and holiday rotation; 6:00 am – 2:30 pm
Location: St. Luke’s Hospital – New Bedford, MA
Sign‑on Bonus: $800 new‑hire sign‑on bonus for this position (rehires more than 1 year also eligible)

• A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training
• Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Position reports to the Manager Patient Services or designee. Perform a variety of duties to ensure customer and patient satisfaction. Ensure as directed that patient meal selections are as close to mealtime as possible. Adjust selections to diet restrictions WITH the patient. Update and correct patient‑selected menus with patient knowledge only. Responsible to use menu correction guide utilizing as a resource assigned dietitian to avoid serious errors in menu correction.

Must be able to describe ingredients and features of all menu items. Perform data entry of patient food preferences into the Patient Services Software Platform. Performs duties using the EPIC Platform as needed and or directed. Performs other reasonable duties as assigned.

• High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID‑19 virus or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
• Compensation:
  Pay rate will be determined based on level of experience.

USD $16.64 - USD $23.57 /Hr.