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EHR Help Desk Technician — First-Line Healthcare IT Support

Job in New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for: Child & Family Services, Inc
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 24 - 28.25 USD Hourly USD 24.00 28.25 HOUR
Job Description & How to Apply Below

Child & Family Services, Inc in Massachusetts is looking for an EHR Help Desk employee to be the first point of contact for technical support related to Electronic Health Record systems. The role involves troubleshooting EHR issues, managing help desk tickets, and providing quality customer service, contributing critically to the organization's productivity.

The ideal candidate should possess a High School diploma, technical aptitude, and preferably experience in a help desk role, with a supportive work environment valuing diversity and offering competitive benefits.

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