IT Helpdesk Engineer II — Escalation & Advanced
Job in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-06-21
Listing for:
PharmaEssentia
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Pharma Essentia is seeking an IT Helpdesk Engineer Level 2 to provide advanced technical support, resolve escalated IT issues, and maintain IT systems in Massachusetts. The role primarily supports the Level 1 team and addresses hardware, software, and network issues.
The ideal candidate will have a background in IT support, possess strong troubleshooting skills, and be able to assist both technical and non-technical users effectively.
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