Network and Infrastructure Engineer

By working at Harvard University, you join a vibrant community that advances Harvard's world‑changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

At the Harvard John

A. Paulson School of Engineering and Applied Sciences (SEAS), we work within and beyond the disciplines of engineering and foundational science to address the most pressing issues of our time. Through teaching and collaborative research, SEAS discovers, designs, and creates novel technologies and approaches to societal challenges – in service to the world, the nation, and our community. We collaborate across academic areas at SEAS and the larger university, and with colleagues in academia, industry, government and public service organizations beyond Harvard.

By joining SEAS, you will be part of an inclusive community of dedicated problem‑solvers who hold themselves – and one another – to the highest academic and professional standards. To learn more about us, please visit (Use the "Apply for this Job" box below)..

The School of Engineering and Applied Sciences (SEAS) is seeking a Network and Infrastructure Engineer responsible for the design, implementation, and ongoing support of school‑level network and related IT infrastructure in support of teaching, research, and administrative activities. This role provides critical oversight and technical expertise for campus‑wide networked AV infrastructure and design of faculty lab networks. This role participates fully in building and configuring network and infrastructure components;

maintaining and troubleshooting complex issues; and monitoring critical systems to identify, analyze, and address performance and security problems and security events. The position focuses on implementing secure infrastructure solutions, performing and contributing to risk and vulnerability assessments, and driving remediation efforts to protect systems and data. The incumbent serves as a trusted advisor to school administrative and research stakeholders, consulting on and implementing infrastructure best practices ensuring alignment with Harvard University IT technical standards, policies, and information security requirements.

• Participate fully in the build, configuration and documentation of IT infrastructure. Provide specialized stewardship on campus AV networking and faculty lab network architecture.
• Maintain and support IT infrastructure, ensuring adherence to standards and service level objectives. This includes server room operations such as provisioning of rack space, installing server equipment, and coordinating network setup for faculty servers.
• Analyze and report on performance metrics.
• Oversee SEAS use of infrastructure monitoring and management platforms including those for the SEAS AV environment (e.g., Crestron XiO and Dante Domain Manager) and university tools (e.g., Logic Monitor).
• Implement and support robust and secure IT solutions.
• Maintain awareness of emerging threats and trends within Information Security.
• Operate with a security mindset and partner with the School Information Security Officer to evaluate and mitigate risks of software and software as a service (SaaS), and AV tools. May perform or contribute to risk assessments.
• Review or perform procedures necessary to ensure the safety of information and to protect systems from intentional or inadvertent access, modification, disruption or destruction.
• Act as a trusted advisor to members of the SEAS community.
• Draw on relationship and technical skills to consult with internal and external stakeholders, ensuring effective collaboration with SEAS AV Services and Facilities, HUIT, other Harvard units, and vendors. Along with these partners, ensures the design of Network IT and AV solutions meet the needs of the SEAS community.
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct.

SEAS campus spans across both Cambridge and Allston,…