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Customer Care Systems Lead - Salesforce & Process Improvement

Job in New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for: Athenahealth India
Full Time position
Listed on 2026-06-23
Job specializations:
  • IT/Tech
    CRM System, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 105000 - 179000 USD Yearly USD 105000.00 179000.00 YEAR
Job Description & How to Apply Below

Athenahealth India is seeking a Business Systems Analyst Manager to collaborate with business and technology teams to enhance systems, workflows, and operational processes. This role focuses on Customer Support Management (CSM) configuration and aims to improve overall business performance and user experience.

The ideal candidate will have 3–5 years of experience, strong Salesforce knowledge, and excellent analytical skills. The salary ranges from $105,000 to $179,000, alongside various employee benefits.

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