Senior Systems Analyst – Business Enablement, Data & Analytics

Responsibilities

• Analyze both current and new business and technical processes, identify system interfaces and dependencies, and document process and system flows
• Collaborate closely with various squads within the domain and across business and technology teams
• Insights will help assess systems, identify dependencies, and sequence work effectively
• Lead analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools
• Advocate for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design
• Develop positive relationships and champion a collaborative team environment
• Extract, analyze, and supply data that assists in decision‑making
• Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensure requirements are being met
• Bring curiosity and a questioning mind‑set to work, asking about the why and the value of new features/enhancements we build
• Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes
• Evaluate the design of existing and in‑development systems to assess their functionality, dependability, and maintainability
• Produce and/or maintain system feature design documentation and user training and materials
• Implement product delivery process efficiencies and best practices

• Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field
• 5 years of experience related to analysis and product delivery
• Experience with systems development methodologies and formal documentation processes
• Moderate expertise in analyzing end‑to‑end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia
• Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories
• Data‑driven approach to decision‑making, with the ability to measure, collect, and leverage data effectively while balancing intuition
• Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively
• Ability to navigate ambiguity with flexibility and adaptability
• Willingness to dive in and understand code for analysis and support purposes
• Able to understand the technology and software architecture of an application