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IT Help Desk Specialist — EHR & User Support
Job in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-08-30
Listing for:
Child & Family Services
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Child & Family Services is seeking a Help Desk Support professional in New Bedford, MA to provide first-level IT assistance for staff, focusing on EHR-related and general technical issues. You will handle inquiries via phone, email, or ticket system and work with IT colleagues to resolve problems promptly.
The role emphasizes customer service, timely ticket handling, and accurate documentation while supporting ongoing IT initiatives and new hire account provisioning in various systems.
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