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IT Help Desk Specialist: First‑Line Tech & EHR

Job in New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for: Child & Family Services, Inc.
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Specialist: First‑Line Tech & EHR Support

Child & Family Services, Inc. in Massachusetts seeks a Help Desk Support specialist to provide first‑level IT assistance to staff, handling inquiries by phone, email or web, and coordinating with the IT team to resolve issues.

This on‑site role in New Bedford focuses on EHR and technical support, user account provisioning across systems, and ticket management to ensure timely solutions and accurate records, while maintaining service levels.

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