RN Care Manager, Street Team

Job Description

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment.

Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

We are a community‑based health care provider that delivers compassionate, dignified, and culturally appropriate services. We are committed to building bridges and breaking down barriers, including systemic racism, to support the right of every individual to access high‑level health care.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

Hours:

Full time, 8:30 am – 5:00 pm. Boston Health Care for the Homeless Program Street Team seeks a full‑time RN Care Manager. You will work with an integrated multidisciplinary team that identifies men and women of our city who live in alleys and under bridges, offering urgent and continuous medical and behavioral health care. Success in this role requires flexibility, compassion, and self‑motivation, and a commitment to delivering low‑threshold, high‑quality nursing and care management in non‑traditional locations for a vulnerable population with a history of chronic street homelessness.

• Nursing triage for a busy, low‑barrier Street Team Outpatient Clinic at MGH (1 day a week)
• Conduct street outreach and provide nursing care as appropriate.
• Visit previously homeless patients in their homes and provide nursing care as appropriate.
• Provide outreach‑based care management and non‑judgmental clinical support in collaboration with other Street Team members, as part of the Behavioral Health Community Partners Program.
• Engage patients with substance use disorder and mental illness, applying harm reduction principles and trauma‑informed care.
• Complete health/needs assessments and develop integrated care plans with the patient and primary care team.
• Track appointments, referrals, and primary care activities and follow up with patients to ensure that they keep or reschedule appointments.
• Be responsible for clinical quality improvement activities; accurately document all encounters and help maintain the data platform.
• Participate in team meetings and case conferences.

• Commonwealth of Massachusetts RN license. Minimum of 2 years nursing experience preferred.
• Understanding of substance use disorders and behavioral health issues.
• Care management experience preferred; interest and experience with underserved populations preferred.

• Sign‑on bonus: $4,000.
• Hourly compensation starts at $35.22 and increases with experience.
• Full‑time employees are eligible for 4 weeks’ vacation, health, dental and vision insurance, a 403(b) retirement savings plan with employer contribution, and a pre‑tax MBTA pass program with 40% discount.
• Eligible employees receive yearly increases and additional compensation of $7,500 for demonstrated bilingual proficiency.
• Opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first‑generation college students and adults without a college degree, bilingual and bicultural persons, and individuals from low‑economic backgrounds.

Covid‑19 vaccination:
Proof of vaccination is optional for employment. Candidates offered employment will receive details on how to demonstrate receipt of vaccination if they choose to.

Employment at Boston Health Care for the Homeless is at‑will. Boston Health Care for the Homeless does not sponsor work‑authorization visas.