Quality Engineer

Overview

Morgan Advanced Materials is a world leader in advanced materials science and engineering of ceramics, carbon and composites. We operate in a series of well-defined markets where our applications expertise offers our customers a valuable differentiator, engineering high-specification materials, components and sub-assembly parts that solve their challenging technical problems.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

The business employs advanced materials science and applications expertise to produce parts that enhance reliability or improve the performance of its customers’ products. Much of what the global business unit makes is used in demanding, harsh or critical environments. Our Technical Ceramics business works in selected segments of the electronics, energy, healthcare, industrial, petrochemicals, security and transport markets, typically in close collaborative customer relationships.

Group Key Figures: Revenue £910m (2020), ~7,500 employees, manufacturing in 30+ countries, and customers in 100+ countries. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange;
Member of the FTSE 250 Index.

Job Purpose:

The Quality Engineer role is a position reporting directly to the Quality Manager, ensuring manufacturing processes, methods, equipment, and quality systems meet or exceed the requirements of our customers and 3rd party registrars and are consistent with established standards, customer specifications, and production goals. The role is an exciting opportunity to join a global, dynamic, Hi-Tech team, supporting the medical and aerospace industries.

We are the industry leader in development and manufacturer of ceramic to metal seals for both Aerospace and Medical markets. We help improve the quality of life with our implantable medical components, and we ensure the safety of travelers by developing multiple components for the Aerospace industry.

Essential Functions:

• Update documentation, train and implement quality processes such as MRB, RMA, CAPA and NCMR.
• Direct MRB activities including facilitating MRB, tracking non-conformances and analyzing NCMRs and RMAs.
• Perform analytical investigations and develop root cause for non-conformances and deviations as identified through scrap analysis, NCMRs and RMAs.
• Responsible for maintaining CAPA database.
• Coordinate RMA process including approval, verification upon receipt, disposition and issuance of subsequent CAPAs. Respond to customer related SCARs as required.
• Issue, monitor and evaluate CAPAs for effectiveness and timeliness.
• Create and/or process ECOs, process routers, drawings and other written documentation in accordance with quality system requirements.
• Monitor supplier performance through scorecard/grading, analyzing RI measurement data (SQC) and tracking NCMRs. Perform supplier audits and visits as required.
• Maintain internal auditing program to sustain certification to ISO standards while maintaining the effectiveness of the system.
• Responsible for internal, 3rd party, and customer audits.
• Analyze data and generate reports from ERP data using Minitab and Excel.
• Responsible for internal quality audits per ISO 9001, ISO 14001, AS 9100 and ISO 13485.
• Create validation protocols (IQ, OQ, PQ) execute protocols and document reports when required. Assist in DOEs, ANOVA and other analytical methods to optimize processes.
• Develop, document and train inspectors using internal procedures and GD&T guidelines. Design/specify gauging and test equipment for inspectors.
• Implement and maintain SPC and SQC using Infinity QS.
• Develop quality plans, pFMEAs, and FMEAs for new and existing products. Assist with developing control plans and other documentation during new product development.
• Conduct capability studies and complete variation reduction activities to improve processes.
• Compile and write training material and conduct training sessions on quality tools & techniques.
• Create/update RI & Final Product MIR cards for product inspection and…