Recovery Coach

Recovery Coach Must provide emotional and social support.
Must support Members in making positive life changes and developing skills to facilitate their recovery.

• Help Members discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using recovery-community networks.
• Assist Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid, and support them in building capacity to move between and among these services and supports as needed.
• Use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems such as criminal justice and child protection/child welfare.
• Act as a recovery liaison and support the Member in preparing for or accompanying them to meetings with probation officers, social workers, and child protection/child welfare workers.
• Provide linguistically appropriate and culturally sensitive peer recovery supports that embrace the diversity of Members’ identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges, and their chosen pathway to recovery.
• Serve as an advocate for Members and assist them in learning self-advocacy skills.
• Act as a mentor, assisting the Member’s recovery process and supporting their goals and decisions; support the Member in creating and enacting a Wellness Plan.
• Provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources.
• Deliver services on a mobile basis to Members in any setting that is safe for the Member and staff.
• Work collaboratively with pregnant and/or parenting Members to create and coordinate a Plan of Safe Care (Family Support Plan) designed to help the Member identify needed services for recovery and parenting.
• Support the Member around perinatal health and support needs, housing needs, health care needs, income needs, and mental health concerns.
• Establish plans for follow‑up and address any barriers to treatment, appointments for preventative care, access to vaccines, reproductive healthcare, and screenings.
• Participate in community events that promote prevention and education.
• Work with the NCM/Patient resource navigator to assist in coordination of community referrals.
• Assist patients who require additional supports and service coordination for engagement.
• Be available a minimum of one time per week to assist families and individuals struggling with SUD in underserved and disenfranchised populations.
• Facilitate peer groups in inpatient settings to increase access to services and promote a collaborative approach to treatment.
• Support patient engagement; housing, coordination of appointments, and transportation.
• Document patient engagements in the EHR system.
• Maintain appropriate level of productivity/billable hours.
• Become certified within one year of employment.
• Other duties as assigned by the Recovery Coach Supervisor/Program Director.

• Must become certified within 1 year of employment.