Senior Student Support Case Worker

Job Details

Location:

Normandin Middle School - New Bedford, MA 02745
Education Level: Master's Degree
Salary Range: $25.00 - $29.00 hourly

The Senior Success Coach position is designed to provide intensive case management through the utilization of an array of evidence-based, culturally competent, person-centered, and family centered services, individual mentoring, psycho educational programming, care coordination, and other family support. This position is full‑time, 40 hours per week, embedded in New Bedford public middle schools. The person holding this position reports directly to the ASPIRE Program Director and is supported by a bachelor’s level Success Coach.

• Provide a safe, welcoming, and clean environment for our clients and families
• Work in collaboration with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based and trauma-informed care
• Perform intake interviews, needs assessments, and individual service planning
• Provide psychoeducation and advocacy as appropriate
• Conduct case management meetings regularly with parents/caregivers and other stakeholders to discuss progress toward client-centered goals and to modify individual service plans as needed
• Maintain proper and complete documentation of meetings, releases, communication, referrals, and other paperwork
• Provide advocacy on behalf of the youth and their family
• Design and implement individualized youth development strategies to ensure that recommended support services are provided in a logical, timely, and effective manner
• Develop and maintain mutually respectful long-term relationships with families
• Identify resources in partnership with youth and families, establishing a referral system among community agencies and resources, and supporting youth and families in accessing these resources
• Prepare and submit monthly and quarterly data
• Conduct community outreach by planning and executing social and educational events and outings
• Visit the homes of participating families as appropriate
• Coordinate with the school to ensure educational requirements are being met
• Utilize evidence-based interventions, including motivational interviewing skills to empower clients and families with improving their overall health and wellness
• Monitor and track appropriate outcome measures
• Maintain case record expectations as required by the agency, funding sources, and accreditation authorities

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities,…