Business Coordinator, Office Administrator​/ Coordinator

Objective

To provide comprehensive coordination for project execution and ongoing service delivery
support company wide. Facilitate clear, consistent, and proactive communication between
customers, internal and external teams. Maintain a high level of customer satisfaction by
resolving issues efficiently and scheduling appropriate resources in a timely manner.

Include, but are not limited to

• Work closely with Project Managers from initial onboarding of projects, Forecasting/Scheduling to assisting in Change Orders, Ordering equipment to final close out of projects
• Schedule Service Tickets according to Priority level and specific time frames as indicated
• Run internal reports to maintain metrics
• Inbound / Outbound customer calls including call queue
• Communicate with multiple internal teams
• Hold Weekly Internal Scheduling meetings
• May conduct customer or subcontractor meetings
• Coordinates travel arrangements for field staff as well as lift rentals, test equipment and badging / Training prerequisites
• Monthly Expense Reports

• Two-year college degree from an accredited college or university, or substitute 2 years pertinent experience for each year of education.
• Must have a valid driver's license and reliable vehicle.

• Strong interpersonal skills, ability to communicate at all levels of the organization and with staff at remote locations as well as customers.
• Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.
• Must be able to effectively handle stressful situations and manage multiple tasks simultaneously.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.

• PC proficiency is essential (Windows environment) and strong working knowledge of Excel.

• Problem solving, creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• The duties of this job require the employee to effectively speak and understand English language communications.
• The employee is required to stand, walk, climb, sit and use hands and fingers.
• Lifting of objects is required, up to 20lbs.
• Reaching, grasping and carrying activities are also required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

"Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities.

Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to achieving and maintaining a diverse workforce. Qualified females, minorities, veterans, and disabled individuals are encouraged to apply.